Agent Review

Can't Remember, Toowong, QLD

Hometruth rating: 25%

Total reviews: 1

Refused to put married partner (recently married - three weeks) on lease or new lease with excuse "but you might get divorced".

#1 Added On: 07 May 2010
1 Replies
Updated: 07 May 2010
Communication
Difficult to get hold of, didn't return calls.
Professionalism
Refused to put married partner (recently married - three weeks) on lease or new lease with excuse "but you might get divorced".
Response Time
Needed to walk into office, otherwise terrible.
Customer Service
Terrible.
User score: 25%
What the tenant had to say:
The worst tenancy agency, bar none that I've had the misfortune of coming across.

When I bought my house I made the point of going in and telling them that I was refusing to consider properties that they had for sale, they were that bad.

They refused to fix items like a broken toilet (which under the RTA must be fixed immediately as "emergency repairs").

I wouldn't trust them to let out a house I own - not because they're bad on tenants, but because they just don't care about property repairs either - and things unfixed just become more expensive.
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Comment from Estate Agent on Mon Feb 06 2012
Kaz Says: Not very helpful if you don't remember who the agent was!