Agent Review

Kbr Real Estate, Kings Beach, QLD

Hometruth rating: 20%

Total reviews: 1

“TRUE PROFESSIONALS DEAL WITH CLIENTS IN A CONCERNED AND HELPFUL MANNER, HOWEVER THIS DOES NOT HAPPEN WITHIN THIS ORGANOZATION.”

#1 Added On: 20 Aug 2010
0 Replies
Respond to this review
Updated: 20 Aug 2010
Communication
DO NOT REPLY TO REQUESTS FOR INFORMATION, TOTALLY UNRESPONSIVE TO CLIENT'S CONCERNS.
Professionalism
TRUE PROFESSIONALS DEAL WITH CLIENTS IN A CONCERNED AND HELPFUL MANNER, HOWEVER THIS DOES NOT HAPPEN WITHIN THIS ORGANOZATION.
Response Time
DO NOT RESPOND TO NUMEROUS TELEPHONE CALLS AND EMAILS, THIS IS APPARENT AT ALL LEVELS WITHIN THE ORGANIZATION.
Customer Service
'THE CUSTOMER IS WHY WE ARE IN BUSINESS !' THIS CONCEPT IS NOT PORTRAYED WITHIN THIS BUSINESS, WE ARE ONLY SEEN AS A NUISANCE.
User score: 20%
What the tenant had to say:
DESPITE ATTEMPTING AT ALL LEVELS TO RESOLVE THE DIFFICULTIES WITH THIS COMPANY, THE MINIMAL RESPONSES HAVE BEEN TOTALLY UNPROFESSIONAL, INCONSIDERATE LEAVING ONE FEELING LIKE A 'NUISANCE' DESPITE BEING THE 'WRONGED' PARTY.
PLEASE 'BE VERY CAREFUL' WHEN DEALING WITH THIS FIRM.
Leave a Comment
Hide