Agent Review

Olifents, Claremont, WA

Hometruth rating: 64.3%

Total reviews: 4

“”

#1 Added On: 08 Jun 2011
3 Replies
Respond to this review
Updated: 08 Jun 2011
Communication
No comments
Professionalism
No comments
Response Time
No comments
Customer Service
[N/A]
User score: 27%
What the tenant had to say:
The property manager is ineffective and intimidating. Unfortnately for us and the house the landlord was unwilling to fix things and repairs took months. Now we have given up and have plans to move to another rental property managed by another company - the sense of relief is enormous. Fingers crossed it's better than Olifents - it certainly can't be any worse.
Leave a Comment
Hide



Comment from Estate Agent on Mon Feb 06 2012
WeloRiltSmime Says: coallimmody <a href=http://napechke.com>Anrielelin</a> zosotophozy [url=http://napechke.com]Senanamaso[/url] Hadoboreser http://napechke.com
#2 Added On: 10 Aug 2010
3 Replies
Respond to this review
Updated: 10 Aug 2010
Communication
No comments
Professionalism
No comments
Response Time
No comments
Customer Service
No comments
User score: 90%
What the tenant had to say:
I have come back to Olifents and with the new team of Property Managers, I am extremely happy with the service. As an owner I am always being kept informed with newsletters and can always get hold of my property manager.
Leave a Comment
Hide



#3 Added On: 10 Aug 2010
3 Replies
Respond to this review
Updated: 10 Aug 2010
Communication
No comments
Professionalism
No comments
Response Time
No comments
Customer Service
No comments
User score: 100%
What the tenant had to say:
Olifents are one agent who I can say has been great. Greig and Alison are awesome to deal with, return calls and attend to issues. My bond was returned to me the next day after leaving - which was great because I was off overseas and they accomodated that for me.
Leave a Comment
Hide



#4 Added On: 07 May 2010
3 Replies
Respond to this review
Updated: 07 May 2010
Communication
No comments
Professionalism
No comments
Response Time
No comments
Customer Service
No comments
User score: 40%
What the tenant had to say:
Disappointing experience with these agents. You get an initial response when an email is sent assuring you that the problems will be fixed, then nothing for months on end.



Leave a Comment
Hide



Comment from Tenant on Mon Feb 06 2012
Jane Grey-Hunter Says: A new team is now operating at Olifents and they are very professional and excellent to deal with.
Comment from Tenant on Mon Feb 06 2012
Tenant Says: I did the initial review and came back to look at this again. I noticed that all the additional comments appeared on Aug 10th (funny that!). Olifents are still just as bad, in fact the previous tenant who lived in this property knocked on the door to warn me of the awful experience they had had. I have since spoken to other tenants and have been told remarkably similar stories, a condescending property manager on a power trip, repairs not done, long delays and in all cases loss of bond money. My advice to anyone thinking of entering into a contract with this agency is to walk away!