Agent Review

Tim Altlas, Morningside, QLD

Hometruth rating: 20%

Total reviews: 1

Both property and senior property managers refuse to return calls so very poor

#1 Added On: 20 Feb 2012
0 Replies
Updated: 20 Feb 2012
Communication
Both property and senior property managers refuse to return calls so very poor
Professionalism
Poor, no care for the tenant or owner as issues are not communicated to tradespeople accurately resulting in an endless round of quotes
Response Time
Appalling, no other way to describe it.
Customer Service
Zero service, apart from reception
User score: 20%
What the tenant had to say:
If you are a tenant or home owner I would strongly discourage using this agency. Our issue has been ongoing for 3 months, an issue which would easily be solved if they took the time to communicate with the trades person.

The issue has resulted in a $2,000 bill for the owner and still the issue is not resolved. As tenants we will be moving out asap purely due to the agent
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